Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 843 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
2. 2.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) looking at everyone (d) arguing angrily
3. 3.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
4. 4.Which of these is a good Q&A habit? (a) arguing angrily (b) staying calm (c) interrupting the asker (d) making up an answer
5. 5.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
6. 6.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
8. 8.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) thanking the asker (d) rolling your eyes
9. 9.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
11. 11.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
14. 14.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) answering only friends (d) repeating the question
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
16. 16.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) making up an answer (d) staying calm
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
18. 18.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
19. 19.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
20. 20.Which of these is a good Q&A habit? (a) admitting you don’t know (b) answering only friends (c) arguing angrily (d) interrupting the asker
21. 21.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) ignore the question (d) make up an answer
23. 23.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
25. 25.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) rolling your eyes (d) interrupting the asker
26. 26.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
27. 27.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
29. 29.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) interrupting the asker (d) admitting you don’t know
30. 30.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) staying calm (d) keeping answers short
31. 31.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
33. 33.Which of these is a poor Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) staying calm (d) repeating the question
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
36. 36.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
37. 37.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
39. 39.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
40. 40.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) looking at everyone (d) thanking the asker

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