Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 844 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
2. 2.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
4. 4.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
5. 5.Which of these is a poor Q&A habit? (a) making up an answer (b) looking at everyone (c) repeating the question (d) keeping answers short
6. 6.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
7. 7.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
8. 8.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
9. 9.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) answering only friends (d) making up an answer
10. 10.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
11. 11.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) a ten-minute answer (d) arguing angrily
13. 13.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
15. 15.Which of these is a good Q&A habit? (a) making up an answer (b) thanking the asker (c) answering only friends (d) arguing angrily
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
17. 17.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) interrupting the asker (d) thanking the asker
18. 18.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
20. 20.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) thanking the asker (d) making up an answer
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
23. 23.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
24. 24.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
25. 25.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
29. 29.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) queue and arrive (d) quiz and award
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
31. 31.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) looking at everyone (d) answering only friends
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
33. 33.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
34. 34.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) staying calm (d) looking at everyone
35. 35.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
36. 36.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) repeating the question (d) making up an answer
38. 38.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
39. 39.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) rolling your eyes (d) answering only friends
40. 40.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False

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