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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 846 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) admitting you don’t know (d) arguing angrily
  2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  3. 3.🔍 Which is the odd one out? (a) answering only friends (b) keeping answers short (c) looking at everyone (d) repeating the question
  4. 4.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
  5. 5.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
  6. 6.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  7. 7.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
  8. 8.Which of these is a good Q&A habit? (a) admitting you don’t know (b) rolling your eyes (c) answering only friends (d) making up an answer
  9. 9.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
  10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  12. 12.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  13. 13.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  14. 14.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) staying calm (d) interrupting the asker
  15. 15.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) repeating the question (d) arguing angrily
  16. 16.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
  17. 17.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  19. 19.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) repeating the question (d) a ten-minute answer
  20. 20.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
  21. 21.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) looking at everyone (d) making up an answer
  22. 22.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) looking at everyone (d) keeping answers short
  23. 23.🔍 Which is the odd one out? (a) thanking the asker (b) interrupting the asker (c) answering only friends (d) rolling your eyes
  24. 24.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
  25. 25.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) staying calm (d) making up an answer
  26. 26.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
  27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  29. 29.Which of these is a poor Q&A habit? (a) answering only friends (b) keeping answers short (c) admitting you don’t know (d) repeating the question
  30. 30.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) interrupting the asker (d) keeping answers short
  31. 31.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
  32. 32.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  35. 35.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) answering only friends (d) rolling your eyes
  36. 36.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
  37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  38. 38.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) arguing angrily (d) looking at everyone
  39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  40. 40.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit

Answer key

  1. admitting you don’t know
  2. an impolite reply
  3. answering only friends
  4. questions and answers
  5. politely ask again
  6. thank the asker
  7. False
  8. admitting you don’t know
  9. True
  10. listen to the question
  11. an impolite reply
  12. a good Q&A habit
  13. True
  14. interrupting the asker
  15. repeating the question
  16. False
  17. a good Q&A habit
  18. thank the asker
  19. a ten-minute answer
  20. False
  21. making up an answer
  22. rolling your eyes
  23. thanking the asker
  24. False
  25. staying calm
  26. a poor Q&A habit
  27. a polite reply
  28. listen to the question
  29. answering only friends
  30. keeping answers short
  31. True
  32. False
  33. a polite reply
  34. an impolite reply
  35. keeping answers short
  36. a good Q&A habit
  37. an impolite reply
  38. looking at everyone
  39. answer briefly
  40. a poor Q&A habit

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