Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 847 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
2. 2.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) interrupting the asker (d) staying calm
4. 4.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
5. 5.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) looking at everyone (d) keeping answers short
6. 6.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
8. 8.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
9. 9.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
12. 12.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
14. 14.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) a ten-minute answer (d) thanking the asker
15. 15.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) keeping answers short (d) making up an answer
16. 16.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) staying calm (d) answering only friends
17. 17.Which of these is a poor Q&A habit? (a) rolling your eyes (b) keeping answers short (c) thanking the asker (d) admitting you don’t know
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
20. 20.Which of these is a poor Q&A habit? (a) staying calm (b) answering only friends (c) repeating the question (d) keeping answers short
21. 21.Which of these is a good Q&A habit? (a) answering only friends (b) admitting you don’t know (c) arguing angrily (d) making up an answer
22. 22.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) keeping answers short (d) answering only friends
23. 23.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) thanking the asker (d) making up an answer
24. 24.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) repeating the question (d) interrupting the asker
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
28. 28.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
29. 29.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) a ten-minute answer (d) making up an answer
30. 30.Which of these is a good Q&A habit? (a) answering only friends (b) repeating the question (c) making up an answer (d) interrupting the asker
31. 31.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
32. 32.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
33. 33.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
34. 34.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) repeating the question (d) keeping answers short
36. 36.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) rolling your eyes (d) thanking the asker
37. 37.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
38. 38.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
39. 39.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) admitting you don’t know (d) arguing angrily
40. 40.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) rolling your eyes (d) looking at everyone

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