Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 850 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
2. 2.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Happy now?”
4. 4.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
6. 6.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
7. 7.Which of these is a good Q&A habit? (a) keeping answers short (b) making up an answer (c) interrupting the asker (d) arguing angrily
8. 8.🔍 Which is the odd one out? (a) answering only friends (b) keeping answers short (c) admitting you don’t know (d) repeating the question
9. 9.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
11. 11.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) staying calm (d) a ten-minute answer
12. 12.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
14. 14.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) staying calm
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
18. 18.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) arguing angrily (d) making up an answer
20. 20.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) repeating the question (d) rolling your eyes
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
23. 23.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) arguing angrily (d) staying calm
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
25. 25.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
27. 27.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
29. 29.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
30. 30.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
31. 31.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) guess and answer (d) pretend you heard
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
35. 35.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) making up an answer (d) repeating the question
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
37. 37.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
38. 38.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly

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