Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 851 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
4. 4.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
5. 5.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
6. 6.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
7. 7.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) looking at everyone (d) making up an answer
8. 8.Which of these is a good Q&A habit? (a) staying calm (b) arguing angrily (c) interrupting the asker (d) making up an answer
9. 9.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) keeping answers short (d) arguing angrily
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
11. 11.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
12. 12.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
13. 13.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) making up an answer (d) keeping answers short
14. 14.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
16. 16.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) keeping answers short (d) admitting you don’t know
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
19. 19.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
20. 20.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) arguing angrily (d) answering only friends
21. 21.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
22. 22.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) arguing angrily (d) rolling your eyes
23. 23.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) answering only friends (d) repeating the question
24. 24.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
25. 25.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
27. 27.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) interrupting the asker (d) looking at everyone
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
29. 29.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) arguing angrily (d) looking at everyone
31. 31.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
33. 33.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
34. 34.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
36. 36.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) a ten-minute answer (d) staying calm
37. 37.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) arguing angrily (d) a ten-minute answer
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
39. 39.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
40. 40.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit

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