Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 852 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) repeating the question (d) interrupting the asker
4. 4.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
6. 6.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
8. 8.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) making up an answer (d) a ten-minute answer
9. 9.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
13. 13.Which of these is a good Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) a ten-minute answer (d) making up an answer
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
15. 15.Which of these is a poor Q&A habit? (a) arguing angrily (b) repeating the question (c) admitting you don’t know (d) keeping answers short
16. 16.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
17. 17.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
18. 18.🔍 Which is the odd one out? (a) rolling your eyes (b) keeping answers short (c) thanking the asker (d) repeating the question
19. 19.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) thanking the asker (d) rolling your eyes
20. 20.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) rolling your eyes (c) repeating the question (d) looking at everyone
21. 21.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) thanking the asker (d) interrupting the asker
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
23. 23.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) keeping answers short (c) looking at everyone (d) repeating the question
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
28. 28.Which of these is a poor Q&A habit? (a) making up an answer (b) looking at everyone (c) admitting you don’t know (d) staying calm
29. 29.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) arguing angrily (d) repeating the question
30. 30.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
31. 31.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) staying calm (d) answering only friends
32. 32.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) a ten-minute answer (d) interrupting the asker
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
34. 34.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) arguing angrily (d) staying calm
35. 35.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) arguing angrily (d) admitting you don’t know
36. 36.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
39. 39.Which of these is a good Q&A habit? (a) interrupting the asker (b) staying calm (c) answering only friends (d) making up an answer
40. 40.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) answering only friends (d) making up an answer

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