Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 853 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) keeping answers short (d) looking at everyone
2. 2.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
4. 4.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
7. 7.Which of these is a poor Q&A habit? (a) arguing angrily (b) repeating the question (c) keeping answers short (d) admitting you don’t know
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
10. 10.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) staying calm (d) repeating the question
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
16. 16.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
17. 17.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
18. 18.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
19. 19.🔍 Which is the odd one out? (a) keeping answers short (b) rolling your eyes (c) thanking the asker (d) admitting you don’t know
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
21. 21.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) a ten-minute answer (d) thanking the asker
22. 22.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) arguing angrily (d) admitting you don’t know
23. 23.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) staying calm
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
25. 25.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.Which of these is a good Q&A habit? (a) staying calm (b) answering only friends (c) a ten-minute answer (d) arguing angrily
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
28. 28.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) rolling your eyes (d) keeping answers short
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
30. 30.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) start packing up (d) listen till they finish
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
33. 33.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) walk away (d) pretend you heard
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
36. 36.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) staying calm (d) interrupting the asker
38. 38.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
40. 40.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) answering only friends (d) looking at everyone

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