Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 854 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
2. 2.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
3. 3.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
5. 5.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
7. 7.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) making up an answer (d) looking at everyone
8. 8.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) arguing angrily (d) thanking the asker
9. 9.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
11. 11.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) thanking the asker (d) arguing angrily
12. 12.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) keeping answers short (d) arguing angrily
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
15. 15.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
18. 18.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) admitting you don’t know (d) a ten-minute answer
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
21. 21.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
23. 23.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) interrupting the asker (d) looking at everyone
25. 25.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
27. 27.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) guess and answer (d) pretend you heard
28. 28.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
29. 29.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
31. 31.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) interrupting the asker (d) staying calm
32. 32.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
35. 35.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
36. 36.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
37. 37.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) thanking the asker (d) repeating the question
38. 38.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.Which of these is a poor Q&A habit? (a) answering only friends (b) repeating the question (c) looking at everyone (d) admitting you don’t know
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question

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