Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 855 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
3. 3.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
5. 5.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
6. 6.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) admitting you don’t know (d) arguing angrily
7. 7.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
8. 8.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
10. 10.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
13. 13.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) repeating the question (d) answering only friends
14. 14.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
16. 16.Which of these is a poor Q&A habit? (a) answering only friends (b) admitting you don’t know (c) keeping answers short (d) looking at everyone
17. 17.Which of these is a good Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) rolling your eyes (d) interrupting the asker
18. 18.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
20. 20.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
21. 21.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
22. 22.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
24. 24.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) repeating the question (d) looking at everyone
25. 25.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) making up an answer (d) keeping answers short
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
29. 29.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) looking at everyone (d) admitting you don’t know
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
31. 31.Which of these is a good Q&A habit? (a) staying calm (b) a ten-minute answer (c) arguing angrily (d) answering only friends
32. 32.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) admitting you don’t know (d) interrupting the asker
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
34. 34.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
35. 35.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) arguing angrily (d) interrupting the asker
36. 36.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
37. 37.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) rolling your eyes (d) repeating the question
38. 38.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
39. 39.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
40. 40.Which of these is a poor Q&A habit? (a) thanking the asker (b) making up an answer (c) admitting you don’t know (d) staying calm

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