Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 856 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
4. 4.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
7. 7.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) answering only friends (d) staying calm
8. 8.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
11. 11.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
13. 13.Which of these is a good Q&A habit? (a) keeping answers short (b) answering only friends (c) a ten-minute answer (d) arguing angrily
14. 14.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
15. 15.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) repeating the question (d) looking at everyone
17. 17.Which of these is a poor Q&A habit? (a) repeating the question (b) answering only friends (c) admitting you don’t know (d) keeping answers short
18. 18.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) interrupting the asker (d) repeating the question
19. 19.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) answer only friends (d) ignore them all
20. 20.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) keeping answers short (d) repeating the question
21. 21.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
23. 23.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
25. 25.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
26. 26.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) making up an answer (d) staying calm
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
29. 29.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) staying calm (d) looking at everyone
30. 30.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
32. 32.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) rolling your eyes (d) making up an answer
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
34. 34.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
35. 35.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) rolling your eyes (d) admitting you don’t know
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
37. 37.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
38. 38.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) rolling your eyes (d) making up an answer
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
40. 40.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) looking at everyone (d) answering only friends

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