Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 857 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
2. 2.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) interrupting the asker (d) staying calm
3. 3.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) a ten-minute answer (d) repeating the question
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
5. 5.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
7. 7.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
8. 8.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
9. 9.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) looking at everyone
10. 10.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
11. 11.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
12. 12.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) rolling your eyes (d) thanking the asker
14. 14.Which of these is a poor Q&A habit? (a) staying calm (b) answering only friends (c) thanking the asker (d) looking at everyone
15. 15.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
18. 18.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
19. 19.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) a ten-minute answer (d) repeating the question
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
22. 22.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
23. 23.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
27. 27.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
29. 29.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) arguing angrily (d) keeping answers short
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
32. 32.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
33. 33.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
34. 34.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
35. 35.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) repeating the question (d) rolling your eyes
36. 36.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
38. 38.🔍 Which is the odd one out? (a) arguing angrily (b) looking at everyone (c) making up an answer (d) answering only friends
39. 39.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
40. 40.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True

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