Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 858 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
3. 3.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
4. 4.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
6. 6.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) staying calm
7. 7.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) repeating the question (d) rolling your eyes
8. 8.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
11. 11.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
12. 12.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) thanking the asker (d) arguing angrily
13. 13.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
15. 15.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) making up an answer (d) admitting you don’t know
16. 16.Which of these is a good Q&A habit? (a) repeating the question (b) rolling your eyes (c) a ten-minute answer (d) arguing angrily
17. 17.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) keeping answers short (d) making up an answer
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
19. 19.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
20. 20.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) repeating the question (d) answering only friends
21. 21.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
24. 24.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
25. 25.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) queue and arrive (d) quiz and award
26. 26.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) rolling your eyes (d) repeating the question
27. 27.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
29. 29.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
30. 30.Which of these is a good Q&A habit? (a) answering only friends (b) thanking the asker (c) a ten-minute answer (d) arguing angrily
31. 31.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) rolling your eyes (d) interrupting the asker
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
35. 35.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
36. 36.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) rolling your eyes (d) making up an answer
37. 37.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) a ten-minute answer (d) staying calm
38. 38.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.Which of these is a good Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) rolling your eyes (d) making up an answer

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