Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 859 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
2. 2.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
3. 3.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
4. 4.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) staying calm (d) arguing angrily
5. 5.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
6. 6.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) staying calm (d) answering only friends
8. 8.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) answering only friends (c) looking at everyone (d) thanking the asker
9. 9.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) keeping answers short (d) making up an answer
10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
14. 14.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
15. 15.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) a ten-minute answer (d) repeating the question
16. 16.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
17. 17.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) making up an answer (d) staying calm
18. 18.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) a ten-minute answer (d) arguing angrily
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
21. 21.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
23. 23.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
24. 24.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.Which of these is a good Q&A habit? (a) thanking the asker (b) arguing angrily (c) answering only friends (d) interrupting the asker
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
27. 27.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
31. 31.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) keeping answers short (d) staying calm
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
34. 34.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
35. 35.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) admitting you don’t know (d) interrupting the asker
36. 36.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
37. 37.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
39. 39.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question

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