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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 860 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  2. 2.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) answering only friends (d) keeping answers short
  3. 3.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
  4. 4.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) answering only friends (d) keeping answers short
  5. 5.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) staying calm (d) rolling your eyes
  6. 6.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  8. 8.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
  9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
  10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  11. 11.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
  12. 12.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
  13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  14. 14.Which of these is a good Q&A habit? (a) arguing angrily (b) looking at everyone (c) rolling your eyes (d) answering only friends
  15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  16. 16.Which of these is a good Q&A habit? (a) keeping answers short (b) making up an answer (c) a ten-minute answer (d) answering only friends
  17. 17.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
  18. 18.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) quick and amazing (d) queue and arrive
  19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  20. 20.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
  21. 21.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
  22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  23. 23.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
  24. 24.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
  25. 25.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
  26. 26.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
  27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  28. 28.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
  29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  30. 30.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) admitting you don’t know (d) interrupting the asker
  31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  33. 33.Which of these is a poor Q&A habit? (a) keeping answers short (b) a ten-minute answer (c) looking at everyone (d) repeating the question
  34. 34.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) thanking the asker (d) a ten-minute answer
  35. 35.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
  36. 36.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) admitting you don’t know (d) a ten-minute answer
  37. 37.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
  38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  40. 40.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) rolling your eyes (d) answering only friends

Answer key

  1. thank the asker
  2. answering only friends
  3. say you will find out
  4. answering only friends
  5. rolling your eyes
  6. listen to the question
  7. a polite reply
  8. True
  9. an impolite reply
  10. a polite reply
  11. False
  12. a good Q&A habit
  13. listen to the question
  14. looking at everyone
  15. an impolite reply
  16. keeping answers short
  17. a poor Q&A habit
  18. questions and answers
  19. answer briefly
  20. False
  21. True
  22. an impolite reply
  23. listen till they finish
  24. “Does that help?”
  25. True
  26. politely ask again
  27. an impolite reply
  28. False
  29. listen to the question
  30. interrupting the asker
  31. a polite reply
  32. thank the asker
  33. a ten-minute answer
  34. thanking the asker
  35. a poor Q&A habit
  36. a ten-minute answer
  37. take them one by one
  38. listen to the question
  39. listen to the question
  40. repeating the question

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