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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 861 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  2. 2.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
  3. 3.🔍 Which is the odd one out? (a) rolling your eyes (b) keeping answers short (c) repeating the question (d) staying calm
  4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  5. 5.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) answering only friends (d) making up an answer
  6. 6.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  7. 7.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
  8. 8.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
  9. 9.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
  10. 10.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
  11. 11.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
  12. 12.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
  13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  15. 15.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) keeping answers short (d) rolling your eyes
  16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
  18. 18.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  19. 19.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
  20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
  21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  24. 24.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
  25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  27. 27.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
  28. 28.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
  29. 29.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) admitting you don’t know (d) making up an answer
  30. 30.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
  31. 31.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) answering only friends (d) rolling your eyes
  32. 32.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
  33. 33.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) interrupting the asker (d) a ten-minute answer
  34. 34.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) answering only friends (d) looking at everyone
  35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  36. 36.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) answering only friends (d) repeating the question
  37. 37.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
  38. 38.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
  39. 39.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) making up an answer (d) arguing angrily
  40. 40.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True

Answer key

  1. thank the asker
  2. a good Q&A habit
  3. rolling your eyes
  4. thank the asker
  5. thanking the asker
  6. a good Q&A habit
  7. False
  8. True
  9. a poor Q&A habit
  10. “Does that help?”
  11. a poor Q&A habit
  12. False
  13. an impolite reply
  14. an impolite reply
  15. keeping answers short
  16. a polite reply
  17. a polite reply
  18. a poor Q&A habit
  19. True
  20. an impolite reply
  21. listen to the question
  22. thank the asker
  23. a polite reply
  24. True
  25. answer briefly
  26. listen to the question
  27. True
  28. listen till they finish
  29. making up an answer
  30. False
  31. admitting you don’t know
  32. True
  33. repeating the question
  34. answering only friends
  35. a polite reply
  36. repeating the question
  37. False
  38. False
  39. admitting you don’t know
  40. False

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