Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 862 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
3. 3.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
4. 4.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) thanking the asker (d) admitting you don’t know
5. 5.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
7. 7.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
9. 9.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
11. 11.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
12. 12.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
15. 15.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) interrupting the asker (d) thanking the asker
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
17. 17.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
18. 18.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) repeating the question (d) a ten-minute answer
19. 19.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) a ten-minute answer (d) looking at everyone
20. 20.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
22. 22.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
29. 29.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) thanking the asker (d) keeping answers short
31. 31.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) a ten-minute answer (d) looking at everyone
33. 33.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
34. 34.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) admitting you don’t know (d) repeating the question
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
36. 36.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) admitting you don’t know (d) answering only friends
37. 37.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) interrupt them (d) start packing up
38. 38.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) interrupting the asker (d) keeping answers short
39. 39.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) making up an answer (d) admitting you don’t know
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply

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