Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 863 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
3. 3.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) answer only friends (d) take them one by one
4. 4.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) staying calm (d) thanking the asker
5. 5.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
6. 6.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
7. 7.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
8. 8.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) rolling your eyes (d) thanking the asker
9. 9.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) interrupting the asker (d) arguing angrily
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
12. 12.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
17. 17.Which of these is a good Q&A habit? (a) staying calm (b) arguing angrily (c) interrupting the asker (d) answering only friends
18. 18.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) keeping answers short (d) making up an answer
19. 19.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
20. 20.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
23. 23.Which of these is a poor Q&A habit? (a) interrupting the asker (b) thanking the asker (c) staying calm (d) repeating the question
24. 24.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) rolling your eyes (d) thanking the asker
25. 25.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
28. 28.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
30. 30.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
31. 31.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
33. 33.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) staying calm (d) interrupting the asker
34. 34.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) keeping answers short (d) looking at everyone
36. 36.Which of these is a poor Q&A habit? (a) making up an answer (b) admitting you don’t know (c) staying calm (d) looking at everyone
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
38. 38.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
39. 39.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False

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