Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 864 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
2. 2.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) rolling your eyes (d) repeating the question
3. 3.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) keeping answers short (d) making up an answer
5. 5.Which of these is a good Q&A habit? (a) answering only friends (b) repeating the question (c) a ten-minute answer (d) making up an answer
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
7. 7.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) repeating the question (d) staying calm
9. 9.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🔍 Which is the odd one out? (a) thanking the asker (b) interrupting the asker (c) rolling your eyes (d) answering only friends
11. 11.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) arguing angrily (d) looking at everyone
12. 12.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
13. 13.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
14. 14.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Any more silly ones?”
15. 15.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
17. 17.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
18. 18.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) arguing angrily (d) admitting you don’t know
19. 19.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
21. 21.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
22. 22.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
27. 27.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) staying calm (d) looking at everyone
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
29. 29.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
31. 31.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) admitting you don’t know (d) keeping answers short
32. 32.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
33. 33.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) repeating the question (d) answering only friends
34. 34.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
37. 37.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) keeping answers short (d) answering only friends
38. 38.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) make up an answer (d) ignore the question
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped

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