Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 865 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
2. 2.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
3. 3.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) looking at everyone (d) rolling your eyes
4. 4.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
6. 6.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
7. 7.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
8. 8.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) looking at everyone (d) answering only friends
9. 9.Which of these is a good Q&A habit? (a) thanking the asker (b) rolling your eyes (c) interrupting the asker (d) a ten-minute answer
10. 10.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
12. 12.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) admitting you don’t know (d) keeping answers short
13. 13.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
15. 15.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
16. 16.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
17. 17.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
18. 18.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) admitting you don’t know (d) making up an answer
19. 19.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) admitting you don’t know (d) interrupting the asker
20. 20.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
22. 22.Which of these is a good Q&A habit? (a) staying calm (b) arguing angrily (c) a ten-minute answer (d) rolling your eyes
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
24. 24.Which of these is a poor Q&A habit? (a) making up an answer (b) keeping answers short (c) repeating the question (d) thanking the asker
25. 25.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) staying calm (d) arguing angrily
27. 27.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
28. 28.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) repeating the question (d) making up an answer
29. 29.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Happy now?”
31. 31.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) arguing angrily (d) a ten-minute answer
33. 33.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
34. 34.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) rolling your eyes (d) looking at everyone
35. 35.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) ignore the question (d) make up an answer
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
39. 39.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply

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