Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 868 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) staying calm (d) making up an answer
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
3. 3.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
5. 5.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
6. 6.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
7. 7.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
10. 10.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) making up an answer (d) repeating the question
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) looking at everyone (d) answering only friends
17. 17.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) admitting you don’t know (d) arguing angrily
18. 18.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
19. 19.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) rolling your eyes (d) keeping answers short
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
21. 21.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
22. 22.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) staying calm (d) arguing angrily
23. 23.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
24. 24.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) thanking the asker (d) rolling your eyes
25. 25.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) rolling your eyes (d) answering only friends
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
27. 27.Which of these is a poor Q&A habit? (a) making up an answer (b) keeping answers short (c) repeating the question (d) admitting you don’t know
28. 28.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) interrupting the asker (d) arguing angrily
29. 29.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) looking at everyone (d) repeating the question
30. 30.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) arguing angrily (d) thanking the asker
31. 31.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
34. 34.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) admitting you don’t know (d) thanking the asker
35. 35.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
36. 36.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) say you will find out (d) ignore the question
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
39. 39.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
40. 40.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit

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