Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 869 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
4. 4.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) looking at everyone (d) keeping answers short
6. 6.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
8. 8.Which of these is a poor Q&A habit? (a) answering only friends (b) keeping answers short (c) staying calm (d) thanking the asker
9. 9.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
10. 10.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) staying calm (d) rolling your eyes
11. 11.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
12. 12.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) repeating the question (d) answering only friends
13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
14. 14.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) interrupting the asker (d) looking at everyone
15. 15.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) look at your notes (d) start packing up
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
17. 17.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
19. 19.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) staying calm (d) interrupting the asker
21. 21.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) rolling your eyes (d) keeping answers short
22. 22.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
23. 23.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
24. 24.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) a ten-minute answer (d) staying calm
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
26. 26.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
28. 28.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) staying calm (d) making up an answer
30. 30.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
34. 34.Which of these is a poor Q&A habit? (a) staying calm (b) interrupting the asker (c) keeping answers short (d) thanking the asker
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
36. 36.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
37. 37.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
38. 38.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
40. 40.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) answering only friends (d) making up an answer

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