Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 870 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) making up an answer (d) keeping answers short
2. 2.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
4. 4.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
6. 6.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) looking at everyone (d) making up an answer
7. 7.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) thanking the asker (d) arguing angrily
8. 8.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) keeping answers short (d) a ten-minute answer
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
10. 10.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
11. 11.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
12. 12.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
13. 13.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
14. 14.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
15. 15.Which of these is a good Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) a ten-minute answer (d) making up an answer
16. 16.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
18. 18.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
20. 20.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) staying calm (d) arguing angrily
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
23. 23.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
24. 24.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
26. 26.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) staying calm (d) making up an answer
27. 27.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
29. 29.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
30. 30.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) keeping answers short (d) rolling your eyes
31. 31.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) repeating the question (d) a ten-minute answer
32. 32.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
34. 34.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
35. 35.Which of these is a good Q&A habit? (a) repeating the question (b) rolling your eyes (c) making up an answer (d) a ten-minute answer
36. 36.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) making up an answer (d) thanking the asker
37. 37.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) answering only friends (d) thanking the asker
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
40. 40.True or false: “Ask someone else.” is a polite reply. (a) False (b) True

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