Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 873 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) making up an answer (d) thanking the asker
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
5. 5.Which of these is a poor Q&A habit? (a) thanking the asker (b) answering only friends (c) repeating the question (d) staying calm
6. 6.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
7. 7.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
11. 11.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
12. 12.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
13. 13.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) admitting you don’t know (d) making up an answer
14. 14.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
16. 16.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) repeating the question (d) staying calm
17. 17.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
21. 21.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) keeping answers short (d) interrupting the asker
22. 22.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) a ten-minute answer (d) arguing angrily
23. 23.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) keeping answers short (d) staying calm
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
25. 25.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
27. 27.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
29. 29.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) a ten-minute answer
30. 30.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
31. 31.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) admitting you don’t know (d) answering only friends
32. 32.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) keeping answers short (d) arguing angrily
33. 33.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) rolling your eyes (d) repeating the question
34. 34.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
36. 36.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
40. 40.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) keeping answers short (d) arguing angrily

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