Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 875 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) interrupting the asker (d) repeating the question
2. 2.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
3. 3.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
4. 4.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
6. 6.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
8. 8.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Wasn’t it obvious?”
9. 9.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) keeping answers short (d) repeating the question
10. 10.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) answering only friends (d) interrupting the asker
11. 11.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
14. 14.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
17. 17.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) staying calm (d) arguing angrily
18. 18.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) arguing angrily (d) looking at everyone
19. 19.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
20. 20.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
21. 21.Which of these is a good Q&A habit? (a) arguing angrily (b) repeating the question (c) making up an answer (d) rolling your eyes
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
24. 24.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) admitting you don’t know (d) staying calm
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
26. 26.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
31. 31.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
32. 32.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) a ten-minute answer (d) staying calm
33. 33.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
34. 34.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
35. 35.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
37. 37.Which of these is a poor Q&A habit? (a) interrupting the asker (b) repeating the question (c) keeping answers short (d) looking at everyone
38. 38.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
40. 40.Which of these is a good Q&A habit? (a) a ten-minute answer (b) answering only friends (c) interrupting the asker (d) admitting you don’t know

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