Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 876 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) repeating the question (d) looking at everyone
2. 2.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) staying calm (d) looking at everyone
3. 3.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
5. 5.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
6. 6.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
7. 7.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) rolling your eyes (d) admitting you don’t know
8. 8.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
9. 9.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) keeping answers short (d) making up an answer
10. 10.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
12. 12.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
16. 16.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
18. 18.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
19. 19.Which of these is a good Q&A habit? (a) arguing angrily (b) answering only friends (c) admitting you don’t know (d) interrupting the asker
20. 20.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) interrupting the asker (d) rolling your eyes
21. 21.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
22. 22.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) interrupting the asker (d) repeating the question
23. 23.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) staying calm (d) a ten-minute answer
24. 24.Which of these is a poor Q&A habit? (a) thanking the asker (b) answering only friends (c) repeating the question (d) admitting you don’t know
25. 25.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) answering only friends (d) repeating the question
26. 26.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
27. 27.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
28. 28.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) answer only friends (d) shout over them
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
30. 30.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) keeping answers short (d) interrupting the asker
31. 31.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
32. 32.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) interrupting the asker (d) arguing angrily
33. 33.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
35. 35.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
38. 38.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
39. 39.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
40. 40.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit

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