Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 877 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
2. 2.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) keeping answers short (c) repeating the question (d) looking at everyone
3. 3.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
6. 6.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) admitting you don’t know (d) answering only friends
7. 7.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
8. 8.Which of these is a poor Q&A habit? (a) making up an answer (b) staying calm (c) admitting you don’t know (d) keeping answers short
9. 9.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) rolling your eyes (d) thanking the asker
10. 10.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) staying calm (d) arguing angrily
11. 11.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
12. 12.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
16. 16.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) admitting you don’t know (d) making up an answer
17. 17.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) staying calm (d) a ten-minute answer
18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
19. 19.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) say you will find out (d) laugh at the asker
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
21. 21.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) repeating the question (d) answering only friends
22. 22.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
24. 24.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
26. 26.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
27. 27.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
28. 28.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) thanking the asker (d) making up an answer
29. 29.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) keeping answers short (d) rolling your eyes
30. 30.Which of these is a good Q&A habit? (a) rolling your eyes (b) looking at everyone (c) answering only friends (d) interrupting the asker
31. 31.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
33. 33.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) thanking the asker (d) repeating the question
34. 34.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
35. 35.Which of these is a poor Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) staying calm (d) thanking the asker
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
37. 37.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
38. 38.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) shout over them (d) answer only friends
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply

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