Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 88 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) making up an answer (d) repeating the question
3. 3.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
6. 6.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) making up an answer (d) arguing angrily
7. 7.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
8. 8.Which of these is a poor Q&A habit? (a) looking at everyone (b) answering only friends (c) repeating the question (d) staying calm
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
10. 10.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
13. 13.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) keeping answers short (d) staying calm
14. 14.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) looking at everyone (d) thanking the asker
15. 15.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) looking at everyone (d) repeating the question
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
18. 18.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
19. 19.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) interrupting the asker (d) making up an answer
20. 20.Which of these is a good Q&A habit? (a) arguing angrily (b) thanking the asker (c) making up an answer (d) a ten-minute answer
21. 21.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
24. 24.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
25. 25.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
26. 26.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
27. 27.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) rolling your eyes (d) a ten-minute answer
28. 28.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
29. 29.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) admitting you don’t know (d) rolling your eyes
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
31. 31.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
32. 32.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
33. 33.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
35. 35.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
36. 36.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
38. 38.Which of these is a poor Q&A habit? (a) rolling your eyes (b) looking at everyone (c) repeating the question (d) thanking the asker
39. 39.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
40. 40.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) arguing angrily (d) admitting you don’t know

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