Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 880 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
2. 2.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) arguing angrily (d) repeating the question
3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
5. 5.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
6. 6.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
8. 8.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) looking at everyone (d) answering only friends
9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
10. 10.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
11. 11.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.Which of these is a poor Q&A habit? (a) making up an answer (b) repeating the question (c) staying calm (d) looking at everyone
13. 13.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) looking at everyone
14. 14.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
15. 15.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) a ten-minute answer (d) repeating the question
16. 16.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
19. 19.Which of these is a good Q&A habit? (a) answering only friends (b) keeping answers short (c) interrupting the asker (d) making up an answer
20. 20.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
26. 26.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
27. 27.Which of these is a poor Q&A habit? (a) arguing angrily (b) thanking the asker (c) staying calm (d) repeating the question
28. 28.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
30. 30.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) staying calm (d) a ten-minute answer
31. 31.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) thanking the asker (d) arguing angrily
32. 32.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
33. 33.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
35. 35.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
36. 36.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) admitting you don’t know (d) rolling your eyes
37. 37.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) keeping answers short (d) staying calm
38. 38.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) a ten-minute answer (d) making up an answer
39. 39.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) a ten-minute answer (d) admitting you don’t know
40. 40.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit

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