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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 881 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  2. 2.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
  3. 3.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) a ten-minute answer (d) interrupting the asker
  4. 4.Which of these is a good Q&A habit? (a) making up an answer (b) keeping answers short (c) rolling your eyes (d) answering only friends
  5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  6. 6.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
  7. 7.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) making up an answer (d) arguing angrily
  8. 8.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
  9. 9.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
  10. 10.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
  11. 11.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  15. 15.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
  16. 16.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
  17. 17.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  18. 18.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) questions and answers (d) queue and arrive
  19. 19.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  20. 20.Which of these is a good Q&A habit? (a) arguing angrily (b) looking at everyone (c) rolling your eyes (d) making up an answer
  21. 21.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
  22. 22.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) arguing angrily (d) rolling your eyes
  23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  25. 25.Which of these is a poor Q&A habit? (a) answering only friends (b) admitting you don’t know (c) staying calm (d) thanking the asker
  26. 26.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) keeping answers short (d) making up an answer
  27. 27.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) say you will find out (d) laugh at the asker
  28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  29. 29.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) interrupting the asker (d) thanking the asker
  30. 30.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
  31. 31.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
  32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  33. 33.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
  34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  35. 35.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  36. 36.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
  37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  38. 38.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  39. 39.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
  40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply

Answer key

  1. a good Q&A habit
  2. politely ask again
  3. admitting you don’t know
  4. keeping answers short
  5. a polite reply
  6. False
  7. staying calm
  8. listen till they finish
  9. “Does that help?”
  10. False
  11. a good Q&A habit
  12. listen to the question
  13. an impolite reply
  14. answer briefly
  15. True
  16. False
  17. thank the asker
  18. questions and answers
  19. a good Q&A habit
  20. looking at everyone
  21. True
  22. repeating the question
  23. listen to the question
  24. answer briefly
  25. answering only friends
  26. making up an answer
  27. say you will find out
  28. thank the asker
  29. interrupting the asker
  30. True
  31. True
  32. a polite reply
  33. a good Q&A habit
  34. an impolite reply
  35. a poor Q&A habit
  36. a poor Q&A habit
  37. thank the asker
  38. True
  39. True
  40. an impolite reply

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