Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 882 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
2. 2.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
3. 3.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
5. 5.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) making up an answer (d) keeping answers short
6. 6.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
7. 7.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) walk away (d) pretend you heard
8. 8.Which of these is a good Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) answering only friends (d) rolling your eyes
9. 9.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) repeating the question (d) looking at everyone
10. 10.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
11. 11.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
13. 13.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
16. 16.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) interrupting the asker (d) thanking the asker
17. 17.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
21. 21.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) rolling your eyes (d) arguing angrily
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
23. 23.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) quick and amazing (d) queue and arrive
26. 26.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) repeating the question (d) making up an answer
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
28. 28.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
29. 29.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) repeating the question (d) looking at everyone
30. 30.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) rolling your eyes (d) keeping answers short
31. 31.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) keeping answers short (d) answering only friends
32. 32.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
35. 35.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
37. 37.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
38. 38.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) look at your notes (d) interrupt them
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
40. 40.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) staying calm (d) thanking the asker

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