Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
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- 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 2.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
- 3.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
- 4.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
- 5.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
- 6.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) making up an answer (d) keeping answers short
- 7.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
- 8.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) repeating the question
- 9.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
- 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
- 11.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
- 12.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
- 13.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
- 15.Which of these is a poor Q&A habit? (a) staying calm (b) a ten-minute answer (c) looking at everyone (d) repeating the question
- 16.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
- 17.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
- 18.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
- 19.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) staying calm (d) making up an answer
- 20.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
- 21.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) answer only friends (d) take them one by one
- 22.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
- 23.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
- 24.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
- 25.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
- 26.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
- 27.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) arguing angrily (d) making up an answer
- 28.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
- 29.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
- 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
- 31.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
- 32.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
- 33.Which of these is a poor Q&A habit? (a) arguing angrily (b) keeping answers short (c) staying calm (d) looking at everyone
- 34.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
- 35.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
- 36.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
- 37.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
- 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
- 39.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
- 40.🔍 Which is the odd one out? (a) a ten-minute answer (b) looking at everyone (c) admitting you don’t know (d) thanking the asker
Answer key
- answer briefly
- questions and answers
- thank the asker
- True
- a poor Q&A habit
- making up an answer
- False
- repeating the question
- a polite reply
- a polite reply
- a poor Q&A habit
- an impolite reply
- thank the asker
- an impolite reply
- a ten-minute answer
- say you will find out
- a good Q&A habit
- politely ask again
- making up an answer
- True
- take them one by one
- True
- a poor Q&A habit
- a good Q&A habit
- listen to the question
- listen to the question
- thanking the asker
- an impolite reply
- a poor Q&A habit
- answer briefly
- False
- “Does that help?”
- arguing angrily
- an impolite reply
- listen to the question
- False
- False
- a polite reply
- False
- a ten-minute answer
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