Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 886 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) admitting you don’t know (d) making up an answer
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
5. 5.Which of these is a good Q&A habit? (a) interrupting the asker (b) staying calm (c) making up an answer (d) answering only friends
6. 6.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) answering only friends (d) a ten-minute answer
8. 8.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) ignore them all (d) shout over them
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
12. 12.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) looking at everyone (d) staying calm
13. 13.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
14. 14.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) interrupting the asker (d) making up an answer
15. 15.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
16. 16.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) answering only friends (d) admitting you don’t know
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
21. 21.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
23. 23.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) a ten-minute answer (d) keeping answers short
24. 24.Which of these is a good Q&A habit? (a) answering only friends (b) keeping answers short (c) rolling your eyes (d) arguing angrily
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
26. 26.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) making up an answer (d) keeping answers short
27. 27.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
28. 28.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.Which of these is a good Q&A habit? (a) looking at everyone (b) making up an answer (c) interrupting the asker (d) answering only friends
30. 30.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) admitting you don’t know
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
32. 32.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
34. 34.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
35. 35.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
37. 37.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
38. 38.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply

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