Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 889 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
2. 2.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
3. 3.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
6. 6.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) admitting you don’t know (d) arguing angrily
7. 7.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
8. 8.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
11. 11.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) arguing angrily (d) thanking the asker
12. 12.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
14. 14.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
16. 16.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) answering only friends (d) keeping answers short
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
19. 19.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) making up an answer (d) staying calm
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
21. 21.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) looking at everyone (d) thanking the asker
22. 22.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
23. 23.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
24. 24.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) arguing angrily (d) repeating the question
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
28. 28.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) thanking the asker (d) admitting you don’t know
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
30. 30.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) ignore them all (d) shout over them
31. 31.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
32. 32.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) arguing angrily (d) thanking the asker
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
34. 34.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
36. 36.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) admitting you don’t know (d) rolling your eyes
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
40. 40.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit

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