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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 890 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) repeating the question (d) keeping answers short
  2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  3. 3.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) arguing angrily (d) repeating the question
  4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  6. 6.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
  7. 7.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  8. 8.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) thanking the asker (d) interrupting the asker
  9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  10. 10.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) answering only friends (d) a ten-minute answer
  11. 11.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
  12. 12.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  13. 13.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) laugh at the asker (d) make up an answer
  14. 14.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
  15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  16. 16.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) arguing angrily (d) making up an answer
  17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  18. 18.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
  19. 19.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
  20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  21. 21.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) thanking the asker (d) a ten-minute answer
  22. 22.Which of these is a good Q&A habit? (a) interrupting the asker (b) thanking the asker (c) rolling your eyes (d) a ten-minute answer
  23. 23.Which of these is a poor Q&A habit? (a) rolling your eyes (b) staying calm (c) repeating the question (d) keeping answers short
  24. 24.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
  25. 25.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
  26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  28. 28.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
  29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  31. 31.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  32. 32.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
  33. 33.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) answering only friends (d) admitting you don’t know
  34. 34.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) admitting you don’t know (d) staying calm
  35. 35.Which of these is a good Q&A habit? (a) keeping answers short (b) answering only friends (c) arguing angrily (d) rolling your eyes
  36. 36.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
  37. 37.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  38. 38.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
  39. 39.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  40. 40.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit

Answer key

  1. making up an answer
  2. listen to the question
  3. repeating the question
  4. a polite reply
  5. an impolite reply
  6. False
  7. a poor Q&A habit
  8. thanking the asker
  9. thank the asker
  10. repeating the question
  11. take them one by one
  12. True
  13. say you will find out
  14. False
  15. an impolite reply
  16. staying calm
  17. answer briefly
  18. False
  19. a poor Q&A habit
  20. an impolite reply
  21. a ten-minute answer
  22. thanking the asker
  23. rolling your eyes
  24. False
  25. True
  26. listen to the question
  27. an impolite reply
  28. True
  29. listen to the question
  30. answer briefly
  31. a good Q&A habit
  32. keeping answers short
  33. admitting you don’t know
  34. interrupting the asker
  35. keeping answers short
  36. listen till they finish
  37. a polite reply
  38. True
  39. a poor Q&A habit
  40. a good Q&A habit

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