Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 891 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) admitting you don’t know (d) answering only friends
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
3. 3.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
5. 5.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) a ten-minute answer (d) admitting you don’t know
6. 6.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
7. 7.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) thanking the asker (d) answering only friends
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
9. 9.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) looking at everyone (d) arguing angrily
10. 10.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
13. 13.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) making up an answer (d) rolling your eyes
14. 14.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) answering only friends (d) keeping answers short
15. 15.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
16. 16.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) making up an answer (d) interrupting the asker
17. 17.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
20. 20.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
21. 21.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
22. 22.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
23. 23.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
24. 24.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
25. 25.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
27. 27.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) keeping answers short (d) repeating the question
28. 28.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.Which of these is a good Q&A habit? (a) keeping answers short (b) arguing angrily (c) interrupting the asker (d) answering only friends
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
31. 31.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) interrupting the asker (d) arguing angrily
32. 32.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) thanking the asker
33. 33.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
34. 34.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) staying calm (d) answering only friends
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
37. 37.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
38. 38.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
39. 39.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
40. 40.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit

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