Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 892 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
2. 2.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
3. 3.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) interrupting the asker (d) thanking the asker
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
5. 5.Which of these is a good Q&A habit? (a) repeating the question (b) a ten-minute answer (c) rolling your eyes (d) making up an answer
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
8. 8.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) thanking the asker (d) looking at everyone
10. 10.Which of these is a poor Q&A habit? (a) looking at everyone (b) answering only friends (c) thanking the asker (d) keeping answers short
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
13. 13.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
14. 14.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
15. 15.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
17. 17.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
18. 18.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
19. 19.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
20. 20.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) admitting you don’t know (d) a ten-minute answer
22. 22.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
23. 23.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) rolling your eyes (d) thanking the asker
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
25. 25.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) admitting you don’t know (d) a ten-minute answer
26. 26.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) admitting you don’t know (d) rolling your eyes
27. 27.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
28. 28.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
29. 29.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
30. 30.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
33. 33.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
34. 34.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) keeping answers short (d) interrupting the asker
35. 35.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
36. 36.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) thanking the asker (d) interrupting the asker
37. 37.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
39. 39.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
40. 40.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) repeating the question (d) looking at everyone

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