Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 893 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) repeating the question (d) a ten-minute answer
2. 2.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
6. 6.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
7. 7.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
8. 8.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) looking at everyone (d) making up an answer
10. 10.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) admitting you don’t know (d) making up an answer
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
12. 12.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) say you will find out (d) ignore the question
13. 13.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
15. 15.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
19. 19.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
20. 20.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
21. 21.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
22. 22.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
24. 24.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award
25. 25.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
27. 27.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
29. 29.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) interrupting the asker (d) repeating the question
30. 30.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) arguing angrily (d) keeping answers short
31. 31.Which of these is a good Q&A habit? (a) arguing angrily (b) repeating the question (c) interrupting the asker (d) rolling your eyes
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
34. 34.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) a ten-minute answer (d) staying calm
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
36. 36.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
40. 40.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True

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