Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 894 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) arguing angrily (b) thanking the asker (c) repeating the question (d) keeping answers short
2. 2.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
3. 3.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
5. 5.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
6. 6.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
7. 7.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) quick and amazing (d) questions and answers
8. 8.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
11. 11.Which of these is a poor Q&A habit? (a) answering only friends (b) thanking the asker (c) staying calm (d) keeping answers short
12. 12.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) pretend you heard (d) walk away
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
18. 18.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
19. 19.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) arguing angrily (d) repeating the question
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
23. 23.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) thanking the asker (d) repeating the question
24. 24.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) looking at everyone (d) thanking the asker
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
26. 26.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) looking at everyone (d) answering only friends
27. 27.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
29. 29.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
30. 30.Which of these is a good Q&A habit? (a) keeping answers short (b) making up an answer (c) interrupting the asker (d) answering only friends
31. 31.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
32. 32.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
33. 33.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.Which of these is a good Q&A habit? (a) a ten-minute answer (b) repeating the question (c) interrupting the asker (d) answering only friends
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
36. 36.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) interrupting the asker (d) arguing angrily
37. 37.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) thanking the asker (d) admitting you don’t know
38. 38.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
39. 39.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply

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