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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 897 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) staying calm (c) keeping answers short (d) repeating the question
  2. 2.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
  3. 3.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  5. 5.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
  6. 6.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
  7. 7.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) arguing angrily (d) rolling your eyes
  8. 8.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
  9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  10. 10.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
  11. 11.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  12. 12.Which of these is a poor Q&A habit? (a) thanking the asker (b) arguing angrily (c) staying calm (d) looking at everyone
  13. 13.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  14. 14.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  15. 15.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) making up an answer (d) looking at everyone
  16. 16.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  17. 17.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) arguing angrily (d) answering only friends
  18. 18.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
  19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  20. 20.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
  21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  22. 22.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) looking at everyone (d) arguing angrily
  23. 23.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Happy now?” (d) “Any more silly ones?”
  24. 24.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) repeating the question (d) rolling your eyes
  25. 25.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) making up an answer (d) arguing angrily
  26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
  27. 27.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
  28. 28.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) thanking the asker (d) making up an answer
  29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  30. 30.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) look at your notes (d) interrupt them
  31. 31.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  32. 32.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) keeping answers short (d) looking at everyone
  33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  34. 34.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) walk away (d) pretend you heard
  35. 35.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
  36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  37. 37.🔍 Which is the odd one out? (a) arguing angrily (b) looking at everyone (c) answering only friends (d) a ten-minute answer
  38. 38.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) making up an answer (d) thanking the asker
  39. 39.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
  40. 40.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True

Answer key

  1. a ten-minute answer
  2. False
  3. a good Q&A habit
  4. thank the asker
  5. a good Q&A habit
  6. True
  7. staying calm
  8. False
  9. answer briefly
  10. True
  11. a poor Q&A habit
  12. arguing angrily
  13. a poor Q&A habit
  14. True
  15. making up an answer
  16. a polite reply
  17. admitting you don’t know
  18. take them one by one
  19. thank the asker
  20. False
  21. answer briefly
  22. looking at everyone
  23. “Does that help?”
  24. repeating the question
  25. repeating the question
  26. an impolite reply
  27. False
  28. thanking the asker
  29. an impolite reply
  30. listen till they finish
  31. a good Q&A habit
  32. interrupting the asker
  33. listen to the question
  34. politely ask again
  35. False
  36. thank the asker
  37. looking at everyone
  38. making up an answer
  39. questions and answers
  40. False

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