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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 898 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) answering only friends (d) admitting you don’t know
  2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  3. 3.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  4. 4.Which of these is a poor Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) staying calm (d) repeating the question
  5. 5.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) interrupting the asker (d) a ten-minute answer
  6. 6.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
  7. 7.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) repeating the question (d) thanking the asker
  8. 8.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  9. 9.Which of these is a poor Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) repeating the question (d) keeping answers short
  10. 10.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) looking at everyone (d) making up an answer
  11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
  13. 13.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
  14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  15. 15.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
  16. 16.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
  17. 17.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) looking at everyone (d) rolling your eyes
  18. 18.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) thanking the asker (d) a ten-minute answer
  19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  20. 20.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
  21. 21.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
  22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  23. 23.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) a ten-minute answer (d) answering only friends
  24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  25. 25.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) arguing angrily (d) looking at everyone
  26. 26.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
  27. 27.Which of these is a good Q&A habit? (a) a ten-minute answer (b) keeping answers short (c) making up an answer (d) answering only friends
  28. 28.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
  29. 29.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  31. 31.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) interrupting the asker (d) keeping answers short
  32. 32.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
  33. 33.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) rolling your eyes (d) repeating the question
  34. 34.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
  35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  36. 36.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) answering only friends (d) interrupting the asker
  37. 37.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
  38. 38.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) thanking the asker (d) looking at everyone
  39. 39.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  40. 40.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all

Answer key

  1. answering only friends
  2. answer briefly
  3. True
  4. interrupting the asker
  5. repeating the question
  6. a poor Q&A habit
  7. interrupting the asker
  8. a poor Q&A habit
  9. a ten-minute answer
  10. making up an answer
  11. an impolite reply
  12. an impolite reply
  13. politely ask again
  14. a polite reply
  15. False
  16. False
  17. looking at everyone
  18. thanking the asker
  19. listen to the question
  20. False
  21. True
  22. a polite reply
  23. repeating the question
  24. answer briefly
  25. arguing angrily
  26. False
  27. keeping answers short
  28. a poor Q&A habit
  29. a good Q&A habit
  30. an impolite reply
  31. keeping answers short
  32. questions and answers
  33. rolling your eyes
  34. False
  35. thank the asker
  36. looking at everyone
  37. True
  38. rolling your eyes
  39. a good Q&A habit
  40. take them one by one

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