Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 899 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
2. 2.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
4. 4.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
5. 5.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) thanking the asker (d) interrupting the asker
6. 6.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) making up an answer (d) answering only friends
7. 7.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
8. 8.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) interrupting the asker (d) repeating the question
9. 9.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
11. 11.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
13. 13.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) keeping answers short (d) arguing angrily
14. 14.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
17. 17.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
19. 19.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
20. 20.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
22. 22.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) answering only friends (d) a ten-minute answer
23. 23.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) looking at everyone (d) making up an answer
24. 24.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) repeating the question (d) staying calm
26. 26.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) rolling your eyes (d) looking at everyone
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
29. 29.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
31. 31.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
35. 35.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) keeping answers short (d) looking at everyone
36. 36.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
38. 38.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) keeping answers short (d) making up an answer
39. 39.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) a ten-minute answer (d) rolling your eyes
40. 40.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) a ten-minute answer (d) admitting you don’t know

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