Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 900 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Any more silly ones?”
3. 3.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
4. 4.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
5. 5.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
8. 8.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
10. 10.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) rolling your eyes (d) answering only friends
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
12. 12.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) staying calm (d) thanking the asker
13. 13.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
14. 14.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) staying calm (d) keeping answers short
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
16. 16.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
17. 17.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
20. 20.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
22. 22.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) looking at everyone (d) a ten-minute answer
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
24. 24.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) rolling your eyes (d) repeating the question
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
27. 27.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
28. 28.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) admitting you don’t know (d) keeping answers short
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
30. 30.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) keeping answers short (d) a ten-minute answer
31. 31.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) looking at everyone (d) answering only friends
32. 32.Which of these is a good Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) interrupting the asker (d) making up an answer
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
34. 34.Which of these is a poor Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) keeping answers short (d) looking at everyone
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
36. 36.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) admitting you don’t know (d) answering only friends
37. 37.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) interrupting the asker (d) keeping answers short
38. 38.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
39. 39.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
40. 40.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit

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