Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 90 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
2. 2.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) repeating the question (d) keeping answers short
3. 3.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
4. 4.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
5. 5.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
6. 6.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) staying calm (d) rolling your eyes
7. 7.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
8. 8.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.Which of these is a good Q&A habit? (a) repeating the question (b) answering only friends (c) rolling your eyes (d) interrupting the asker
10. 10.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
13. 13.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
15. 15.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
17. 17.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
18. 18.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
19. 19.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
20. 20.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
21. 21.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
25. 25.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
27. 27.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) answering only friends (d) making up an answer
28. 28.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
31. 31.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
33. 33.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
35. 35.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
36. 36.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
37. 37.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
39. 39.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) interrupting the asker (d) admitting you don’t know
40. 40.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) arguing angrily (d) admitting you don’t know

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