Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 91 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) keeping answers short (d) answering only friends
2. 2.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
7. 7.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) keeping answers short (d) rolling your eyes
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
14. 14.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Wasn’t it obvious?”
15. 15.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) admitting you don’t know (d) a ten-minute answer
16. 16.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) admitting you don’t know (d) answering only friends
17. 17.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
20. 20.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
21. 21.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
24. 24.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
25. 25.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
26. 26.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) arguing angrily (d) keeping answers short
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
28. 28.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
30. 30.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
31. 31.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
32. 32.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.Which of these is a good Q&A habit? (a) thanking the asker (b) arguing angrily (c) a ten-minute answer (d) interrupting the asker
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
35. 35.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) rolling your eyes (d) keeping answers short
36. 36.Which of these is a good Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) interrupting the asker (d) rolling your eyes
37. 37.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) a ten-minute answer (d) making up an answer
38. 38.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
40. 40.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False

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