Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 901 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) admitting you don’t know (d) rolling your eyes
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
3. 3.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
4. 4.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
5. 5.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
7. 7.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) pretend you heard (d) walk away
8. 8.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) repeating the question
9. 9.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them
10. 10.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) answering only friends (d) staying calm
11. 11.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) repeating the question (d) admitting you don’t know
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
16. 16.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
17. 17.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) thanking the asker
18. 18.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) a ten-minute answer (d) keeping answers short
19. 19.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) keeping answers short (d) arguing angrily
20. 20.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
22. 22.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) arguing angrily (d) thanking the asker
23. 23.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
25. 25.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
26. 26.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) arguing angrily (d) interrupting the asker
27. 27.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
29. 29.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
31. 31.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
32. 32.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
34. 34.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) a ten-minute answer (d) looking at everyone
35. 35.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) a ten-minute answer (d) looking at everyone
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
37. 37.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) answering only friends (d) looking at everyone
38. 38.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply

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