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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 903 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
  2. 2.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
  3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  6. 6.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
  7. 7.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
  8. 8.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
  9. 9.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) look at your notes (d) start packing up
  10. 10.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) keeping answers short (d) arguing angrily
  11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  12. 12.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
  13. 13.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
  14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  15. 15.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
  16. 16.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) admitting you don’t know (d) interrupting the asker
  17. 17.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
  18. 18.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) staying calm (d) making up an answer
  19. 19.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  20. 20.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  21. 21.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) admitting you don’t know (d) interrupting the asker
  22. 22.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
  23. 23.Which of these is a good Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) interrupting the asker (d) rolling your eyes
  24. 24.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
  25. 25.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) making up an answer (d) admitting you don’t know
  26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  29. 29.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) making up an answer (d) answering only friends
  30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  31. 31.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  33. 33.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) looking at everyone (d) arguing angrily
  34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  35. 35.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
  36. 36.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) thanking the asker (d) rolling your eyes
  37. 37.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
  38. 38.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  39. 39.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
  40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply

Answer key

  1. a good Q&A habit
  2. a poor Q&A habit
  3. listen to the question
  4. an impolite reply
  5. a polite reply
  6. “Does that help?”
  7. False
  8. True
  9. listen till they finish
  10. keeping answers short
  11. an impolite reply
  12. True
  13. politely ask again
  14. thank the asker
  15. say you will find out
  16. admitting you don’t know
  17. a poor Q&A habit
  18. making up an answer
  19. a good Q&A habit
  20. a good Q&A habit
  21. interrupting the asker
  22. a good Q&A habit
  23. thanking the asker
  24. True
  25. making up an answer
  26. a polite reply
  27. thank the asker
  28. listen to the question
  29. repeating the question
  30. thank the asker
  31. a good Q&A habit
  32. a polite reply
  33. arguing angrily
  34. an impolite reply
  35. False
  36. thanking the asker
  37. False
  38. a poor Q&A habit
  39. take them one by one
  40. a polite reply

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