Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 906 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
4. 4.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
7. 7.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) staying calm (d) interrupting the asker
9. 9.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) making up an answer (d) answering only friends
10. 10.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) staying calm (c) admitting you don’t know (d) repeating the question
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
12. 12.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) thanking the asker (d) making up an answer
13. 13.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
14. 14.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) quiz and award (d) questions and answers
15. 15.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
16. 16.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) admitting you don’t know (d) arguing angrily
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
19. 19.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) interrupting the asker (d) making up an answer
20. 20.Which of these is a good Q&A habit? (a) keeping answers short (b) making up an answer (c) interrupting the asker (d) rolling your eyes
21. 21.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) rolling your eyes (d) repeating the question
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
23. 23.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
24. 24.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
26. 26.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) staying calm (d) keeping answers short
27. 27.Which of these is a good Q&A habit? (a) thanking the asker (b) answering only friends (c) a ten-minute answer (d) interrupting the asker
28. 28.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
30. 30.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
31. 31.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.Which of these is a poor Q&A habit? (a) answering only friends (b) staying calm (c) thanking the asker (d) repeating the question
33. 33.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) admitting you don’t know (d) answering only friends
34. 34.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
35. 35.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) arguing angrily (d) rolling your eyes
37. 37.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
39. 39.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
40. 40.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit

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