Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 909 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) keeping answers short (b) arguing angrily (c) looking at everyone (d) admitting you don’t know
2. 2.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
3. 3.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) staying calm (d) arguing angrily
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
5. 5.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) arguing angrily (d) admitting you don’t know
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
8. 8.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) making up an answer (d) staying calm
9. 9.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) arguing angrily (d) keeping answers short
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
11. 11.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) a ten-minute answer (d) arguing angrily
12. 12.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
14. 14.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) repeating the question (d) rolling your eyes
16. 16.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) looking at everyone (d) arguing angrily
18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
19. 19.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
21. 21.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
22. 22.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
24. 24.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
25. 25.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) staying calm (d) keeping answers short
26. 26.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
28. 28.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
29. 29.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) looking at everyone (d) admitting you don’t know
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
34. 34.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
36. 36.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) repeating the question (d) admitting you don’t know
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
39. 39.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker

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