Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 92 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) making up an answer (d) admitting you don’t know
2. 2.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) rolling your eyes (d) interrupting the asker
3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
4. 4.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
6. 6.Which of these is a good Q&A habit? (a) looking at everyone (b) making up an answer (c) interrupting the asker (d) rolling your eyes
7. 7.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
8. 8.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) repeating the question (d) thanking the asker
9. 9.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
10. 10.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) staying calm (d) arguing angrily
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
13. 13.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
15. 15.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
17. 17.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
18. 18.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) arguing angrily (d) a ten-minute answer
19. 19.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
23. 23.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) take them one by one (d) ignore them all
24. 24.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) admitting you don’t know (d) rolling your eyes
25. 25.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) keeping answers short (d) making up an answer
26. 26.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) interrupting the asker (d) arguing angrily
27. 27.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
28. 28.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
29. 29.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Any more silly ones?”
30. 30.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) interrupting the asker (d) arguing angrily
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
34. 34.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
36. 36.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
37. 37.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
38. 38.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
40. 40.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit

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